A survey conducted in 2001 involving some 20,000 exit interviews found that the No. 1 reason people leave jobs is "poor supervisory behavior." In a nutshell, that amounts to a lot of BAD BOSSES! The No. 1 bad managerial habit was listed as poor communication skills.
No doubt you don't want a constant employee turnover problem at your company. It certainly isn't a healthy situation. If you have the problem of employees leaving the company on a regular basis, you really need to give careful consideration to how well you communicate with your workers.
Stress levels, cultural differences, noise and work environment can all be challenges to us as we strive to communicate clearly and effectively with our workers. All of these factors can lead to misunderstandings. The solution is to make every effort to communicate clearly and concisely, and to be sure that your expectations are understood in detail. When this happens, you and your employees will reap the benefits of good communication.
About the author:
Jon Olson is the production and operations manager for Sterling Surfaces in Sterling, Mass. He has been a solid surface fabricator since 1982 and can be reached at email@example.com.